When leaders and employees gain a deeper understanding of the various types of signs present in their environment, and emitted by them, they can significantly enhance their communication strategies. This understanding allows individuals to interpret and emit not just verbal and written messages but also non-verbal cues and contextual signals.

The "Five Whys" technique originates from the Toyota Production System and was developed by Sakichi Toyoda to resolve product design...

Understand the origins of resistance in your organization

Enhance SWOT with an action plan by adding perspectives in the 9-Box SWOT. Use it for more than just strategic planning.